Support & FAQ

Live coaching runs entirely on your iPhone. As you frame your shot, the app analyzes your framing, lighting, and distance on-device and gives you real-time guidance. Your camera feed never leaves your device — nothing is uploaded for coaching.

Studio Retouch blends two of your favorite shots into one polished studio headshot. It's opt-in: your two chosen photos are sent securely, used only to create that single result, then deleted immediately. One credit produces one retouched headshot. Studio Pro includes one Studio Retouch, and Studio Pro owners can buy more later as small one-time packs.

Studio Pro is a one-time unlock tied to your Apple account. On a new device, sign in with the same Apple ID and use Restore Purchases in the app to unlock it again at no extra charge.

All purchases are handled by Apple, so refunds go through Apple, not us. Request a refund at reportaproblem.apple.com using the Apple ID you bought with. We never see or store your payment details.

Photos you capture stay on your device under your control unless you choose to use Studio Retouch. Retouch uploads are held only for that single request and deleted immediately afterward — neither our service nor Cloudflare ever stores them, and they're never used to train AI (OpenAI, which runs the image model for us, may keep abuse-monitoring copies for up to 30 days). Your retouched headshot is saved into your portfolio on your iPhone as soon as it's made, and nothing about it expires: it stays until you delete it, which you can do at any time from the headshot itself. For a pre-purchase retouch our service keeps one encrypted copy of the result for up to 24 hours so an interrupted generation can be recovered — that's our copy, not yours, and deleting your headshot on the device is still final. There are no accounts and no tracking — anonymous usage stats, never your photos, and a switch in Settings to turn them off.

Email us and we'll get back to you. Since there are no accounts, please describe your issue and, for purchase questions, mention the Apple ID region you bought from so we can help.